Shipping Policy
Effective date: October 22, 2026
Shipping destinations
SWIFT AMINO, LLC, a Florida limited liability company, ships only within the United States. We do not ship internationally or to any destination where sale, possession or shipment of a product is prohibited by law. Buyers are responsible for confirming applicable local requirements, and we may refuse or cancel orders that cannot lawfully be shipped.
Processing time
Orders are processed within 1–3 business days after payment authorization and any required verification. Business days exclude weekends and holidays. Processing time is separate from carrier transit time. If an unexpected delay affects your order, we will communicate available information using your order contact details.
Shipping charges and delivery
Members receive free 2-day shipping. Non-members pay a flat $14.99 per order. The 2-day service refers to carrier transit after dispatch, not order processing time. Delivery estimates are not guarantees and may be affected by carrier operations, weather, holidays or other circumstances outside our control.
Carriers and tracking
We use shipping carriers selected for the destination and service. Once your order ships, we provide the carrier name and tracking information using your order contact details. Tracking may take time to update after a carrier receives a package.
Address accuracy
The buyer is responsible for supplying a complete, accurate and deliverable shipping address. Contact us promptly if a correction is needed; changes may not be possible after fulfillment begins. If a package is returned or misdelivered because of an incorrect address, contact us to discuss the available resolution and any reshipment arrangements before further charges are authorized.
Lost, delayed or damaged packages
If tracking appears stalled or a package is missing, contact us promptly after the expected delivery date so we can investigate with the carrier within its claim deadlines. Report damaged or incorrect items within 7 days of delivery with your order number and photos of the product, packaging and shipping label. Keep the packaging while the claim is reviewed. We will work with you and the carrier to determine an appropriate resolution under our Returns & Refund Policy and applicable law.
Shipment documentation
Each shipment includes the manufacturer's batch-specific Certificate of Analysis.
See our Returns & Refund Policy for return eligibility and refunds.
Contact us
SWIFT AMINO, LLC, a Florida limited liability company. For questions about this policy, email support@swiftamino.com.